Privacy Policy

1. Introduction

Girard Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website girardmedia.com, use our services, or interact with us in other ways.

Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, and mailing address
• Account Information: Username, password, and account preferences
• Payment Information: Billing address, credit card details (processed securely through Stripe)
• Communication Data: Inquiries, feedback, and correspondence with our team
• Project Information: Business details, marketing goals, and project requirements you share with us

Information Automatically Collected

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Usage Information: How you interact with our website, including clicks, scrolling, and time spent on pages
• Location Data: General geographic location based on IP address

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, including authentication and security
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. For more information about cookies and how to manage them, visit allaboutcookies.org.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Analyze usage trends and optimize our website
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations
• Personalize your experience and deliver relevant content

5. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our business. These include:

• Stripe: Payment processing
• Google: Analytics, advertising, and workspace tools
• Meta: Advertising and analytics
• Resend: Email delivery
• Vercel: Website hosting
• OpenAI/Anthropic: AI-powered features

Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client relationships and ongoing services
• Legal and regulatory compliance requirements
• Dispute resolution and enforcement of agreements
• Legitimate business purposes

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can request that we correct inaccurate or incomplete information.

Deletion

You can request that we delete your personal information, subject to certain exceptions.

Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Restrict Processing

You can request that we restrict the processing of your personal information in certain circumstances.

Object to Processing

You can object to the processing of your personal information for direct marketing or based on legitimate interests.

9. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, legal obligations, or legitimate interests
• Data Transfers: When transferring data outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses
• Data Protection Officer: You can contact us regarding data protection matters at privacy@girardmedia.com
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

10. CCPA Compliance (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of your personal information (we do not sell personal information)
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your rights, contact us at privacy@girardmedia.com or call 888-646-3523.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: